Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name

• Contact details (email address, phone number, address)

• Payment information (e.g., credit card details, billing address)

1.2 Non-Personal Information

• IP address

• Browser type and version

• Device information

• Website usage data (e.g., pages visited, time spent on the site)

2. How We Collect Information

We collect information in the following ways:

2.1 Directly from You

• When you book a service through our website, phone, or email

• When you contact us for inquiries or support

2.2 Automatically

• Through cookies and tracking technologies when you use our website

2.3 Third Parties

• Payment processors and other service providers may share information necessary to process transactions.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and manage bookings and payments

• To provide and improve our services

• To communicate with you, including sending booking confirmations and updates

• To personalize your experience on our website

• To comply with legal and regulatory obligations

• To protect against fraudulent or unauthorized transactions

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 With Service Providers

• Third-party vendors, such as payment processors, who assist in delivering our services.

4.2 Legal Obligations

• When required by law or to respond to legal processes (e.g., court orders).

4.3 Business Transactions

• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal, regulatory, or accounting obligations

• Resolve disputes and enforce agreements

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal requirements.

• Objection: Object to the processing of your information for specific purposes.

• Data Portability: Request transfer of your information to another organization.

To exercise your rights, please contact us at [Insert Contact Email].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission or storage can be guaranteed as 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such information, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website and services constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: sales@jjprestigevalet.co.uk

• Phone: +44 7447 722680
   

Thank you for trusting JJs Prestige Valeting with your personal information.